Privacy Policy

This Privacy Policy explains how Zamplo Data Inc. (“TitleReport.org,” “we,” “us”) collects, uses and shares information when you use titlereport.org. We collect as little as we need to deliver your order.

Information we collect

• Order information: your name, email address, optional reference, and the property you identify (address, county, APN).
• Payment information: processed by our payment processor (Stripe). We do not receive or store full card numbers.
• Communications: messages you send us and our replies.
• Technical information: IP address, device and browser type, pages viewed, referring site and similar data collected through cookies and analytics tools, used to operate, secure and improve the Site and prevent fraud.
• Address search: when you type an address, the text you type and your approximate location (derived from your IP address by our hosting provider) are sent to Google to suggest matching addresses, and a bot-protection check by Cloudflare (Turnstile) runs in your browser. Google’s privacy policy: policies.google.com/privacy.
• Records of acceptance and delivery: timestamps of your acceptance of our Terms and acknowledgments, and of report delivery.

How we use information

To process and fulfill orders; deliver Reports; communicate with you about your order; provide support; detect and prevent fraud, abuse and chargebacks; enforce our Terms; comply with law; and operate, analyze and improve the Site. We may send you service messages about your order. We will only send marketing email if permitted by law, and you may opt out at any time.

How we share information

We share information only with: service providers that help us operate (for example payment processing, hosting, email delivery, analytics and research and fulfillment contractors), who may use it only to provide services to us; government offices and data providers as needed to research a property; professional advisers; parties to a merger, acquisition or sale of assets; and authorities when required by law or to protect our rights, users or others, including in responding to payment disputes. We do not sell your personal information and do not share it for cross-context behavioral advertising.

Public records

Reports contain information from public records, which may include names of property owners and other parties. That information is obtained from public sources and is not collected from you.

Retention

We retain order, payment, acceptance and delivery records for as long as needed for the purposes above, including to resolve disputes, defend claims and meet legal, tax and accounting obligations.

Security

We use reasonable administrative, technical and physical safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Canada. We handle personal information in accordance with British Columbia's Personal Information Protection Act and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Your information may be stored and processed in the United States and Canada by our service providers and may be accessible to authorities in those countries.

United States. Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, Texas and other states with consumer privacy laws), you may have rights to access, correct, delete or obtain a copy of your personal information, and to opt out of sale, sharing or targeted advertising. To make a request, email [email protected]. We will verify your request and respond as required by law. We will not discriminate against you for exercising your rights. We may retain information we are required or permitted to keep by law, including records needed to complete transactions or defend legal claims.

Cookies

We use essential cookies and local storage (for example, to remember the reports in your order) and analytics tools. You can control cookies through your browser settings.

Children

The Site is not directed to children under 16 and we do not knowingly collect their personal information.

Changes

We may update this policy by posting a new version with a new effective date.

Contact

Privacy Officer, Zamplo Data Inc., British Columbia, Canada · [email protected]